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Laptop Station AI AssistantProject Details

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Laptop Station AI Assistant

Project Overview

The Laptop Station AI Assistant is an always-on, autonomous agent that provides 24/7 customer support and sales guidance for laptopstation.co.uk. Built with n8n and powered by GPT-4o-mini (with a GPT-5-mini fallback), it seamlessly integrates with Shopify's GraphQL and REST APIs. The assistant actively searches strictly in-stock inventory based on customer budgets and preferences, generates direct multi-item cart links, and provides live tracking updates for existing orders. It maintains conversational memory, handles edge cases gracefully without exposing API errors, and ensures completely human-free end-to-end shopping journeys.

Core Objectives

Provide 24/7 automated sales assistance and product discovery using natural language

Search real-time inventory via Shopify GraphQL to only recommend in-stock products

Enable frictionless checkout by dynamically generating direct cart URLs for single or multiple items

Deliver instant post-purchase order tracking through Shopify REST API integration

Maintain high reliability with automated LLM fallback (GPT-4o-mini to GPT-5-mini)

5/5
Rating
24/7
Availability
Shopify + n8n
Integrations

Project Info

  • Client
    Laptop Station (UK)
  • Domain
    E-commerce & AI Automation
  • Timeline
    Live

Technology Stack

Automation
n8n
AI
GPT-4o-mini, GPT-5-mini
Integration
Shopify GraphQL, REST API
Backend
Webhooks

Client Feedback

"The AI assistant seamlessly handles our customer lifecycle from discovery to checkout, acting like a true 24/7 sales agent."

Laptop Station (UK)